Bishops Original Treatments & Additives Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us or phone us.

Our Contact details: 

Bishops Original Treatments & Additives Ltd, 63a Cheriton High Street, Folkestone, Kent, CT19 4EZ, United Kingdom
Phone: 01303 279 960

Email: click here

Company Number: 6335903
VAT Registration Number: 927736 980

Making A Purchase
Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa and Mastercard, you can pay by PayPal. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped.

If you prefer, you can post an order with payment by cheque or postal order (please make sure that the cost of shipping and handling is included). Shipping And Handling When you click onto the Checkout the cost of shipping and handling for your order will be shown.

Shipping and handling is charged as follows:
Standard - £3.50 per order
Next Day - £11.00 per order
Orders £200.00 and over - Free shipping and handling

NB: The above rates apply to UK customers only. All export customers please contact us direct for shipping and handling rates.

Delivery Schedule
All orders are processed by the next 5 working days after receipt. Subject to credit card clearance you will normally receive your order within 7 working days.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
17.5 % VAT is included in the price.

Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. We do not store any credit card details.

Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. This does not affect your statutory rights.  If you need to reach us, please email us, alternatively, you can call on 01303 279 960 (International +44 1303 279 960) or write to us at Bishops Original Treatments & Additives Ltd., 63a Cheriton High Street, Folkestone, Kent, CT19 4EZ, United Kingdom.

Privacy Policy
Bishops Original Treatments & Additives Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy
If you are not completely satisfied with any item purchased from Bishops Original Treatments & Additives Ltd please return it and we will refund the cost of the item and returning it. Should an item prove to be faulty in any way up to 30 days from the date of purchase we will replace it free of charge or offer a full refund. This does not affect your statutory rights.

Cancellation Policy
Orders can be cancelled by email/telephone on the same day they have been placed. After 24 hours the products delivered can be returned under our returns policy.